How to get a refund on DoorDash

How to Get a Refund on DoorDash

Are you wondering whether DoorDash issues refunds for completed or canceled orders? If so, this article will show how to get a refund on DoorDash (with screenshots). However, you may not get your full money back, as DoorDash may charge from it to cover reimbursement.

Only eligible orders are refundable on DoorDash. Besides, you must submit your request within 14 days of completing the order.

Take the following steps to request a refund from DoorDash using an internet-enabled PC, phone, or tablet:

  • Log in to your DoorDash account.
  • Locate the Orders tab using the left navigation, and then tap/click on History to access your completed/canceled orders.
How to get a refund on DoorDash step 2
  • Find the order you seek its refund and tap/click on it to open its details. (You can use the filter or search button to locate the order.)
  • Click or tap on Request Refund beside Dasher Feedback
How to get a refund on DoorDash step 4
  • Select why you’re requesting a refund and tap/click the Next button. (DoorDash will then start to process your request. Your refund will be issued in at most seven business days. In such cases, your request will take longer than this period.)

How Long Does It Take DoorDash To Refund?

DoorDash takes five to seven business days to process refunds. You’ll get a success message once you submit your request and will get your money back within the estimated period.

DoorDash can issue refunds for the amount paid and even the tips given to the driver. Once your refund request is approved, it will show in your next invoice.

However, DoorDash issues some refunds immediately.

How Do I Email a Refund from DoorDash?

You can request DoorDash for a refund by emailing drive-support@doordash.com, and its support team will respond within 24 hours. DoorDash might approve such requests if your order arrived late, was canceled, never delivered, or included wrong items. Besides, you can ask for your money back after a poor delivery experience.

Can I Get a Refund If Doordash Takes Too Long To Deliver My Orders?

Yes, you can request a refund if a DoorDash driver takes too long to deliver your order. However, you can track your order via the DoorDash mobile app, allowing you to know where your order has reached.

Can I Request a Refund for an Order Still in Progress on DoorDash?

No, DoorDash only considers refunds for completed orders that have been canceled or returned for some reason. So, if your order is still in progress, you’ll have to wait until it reaches this stage.

Who Loses Money When You Request a Refund on DoorDash?

The grocery store, restaurant, or convenience store selling the item(s) might bear the loss when you ask for a refund. These include the service fees, delivery fees, and tax, depending on why you requested a refund.


Related: How to Get a Refund on Cider.


Was this post helpful in getting your money back after ordering food or groceries via DoorDash? If so, kindly comment on your experience below and share this article on various platforms.


Read Next: How to Get a Refund on Uniqlo.


More Reading

Post navigation

Leave a Comment

Leave a Reply

Your email address will not be published. Required fields are marked *