Need guidance on returning one or multiple items to Cider when you’re unhappy with your order? If so, this article will walk you through how to get a refund on Cider. However, you must request to return the items within 14 days of receiving their delivery.
Items you want to return must be unworn and have all their tags attached. They must also be in the condition received and in their original packaging. Having met all these criteria, follow the steps below to make a return and refund request to Cider.
- Visit Cider’s website or launch your Cider mobile app. Then log in using the email associated with the order.
- Tap or click on Orders, and select the order containing the item you want to return.
- Click or tap the Refund | Return button at the lower corner of your page. (If you’re prompted to confirm receipt, please do.)
- Then follow the prompts to complete your return and refund request.
Once approved, you’ll receive a confirmation in your email or spam folder. Note that you can return multiple items in the same package to avoid paying more return shipping fees.
While you’ll get a free return on each order, a shipping fee applies to subsequent returns on the same order. The shipping address is indicated on the return label, which is Cider’s warehouse in the United States.
Orders whose payments were processed via store credits do not qualify for a free return.
Can I Return Swimwear to Cider for Refund?
Yes, Cider accepts return requests for swimwear only if you purchased it on or after April 14, 2023. Besides, such items must have their hygiene stickers fully intact.
How Long Does Cider Take To Refund?
Cider takes seven to ten days to process refunds after returning a package to its warehouse. The money will be refunded to your original payment method without including the initial shipping fee.
If you placed the order using a debit card, Klarna, PayPal, or any online payment method, your refund will take at most five business days. Orders paid for by Cider Gift Card are refundable only via the same gift card.
Related Post: How to Get a Refund on Boohoo.
Did that help? If so, feel free to share with anyone finding it hard to get a refund after canceling their orders or returning an item.
Also, don’t hesitate to comment below whether you’ve been able to get your money back from Cider.
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