Did you mistakenly subscribe to an app, pay for an app, or in-app purchases on your Android phone or tablet? There are a few ways to get your money back, and we’ll walk you through how to get a refund from Google Play.
Google refunds purchases on Play Store, depending on the app’s refund policies. While you can contact the app developer directly for a refund, you can also do it online.
In this article, we’ll explore three ways to request a refund from Google Play Store based on the following:
- Get a Refund from Google Play on the Web
- Get a Refund from Google Play via Google Assistant
- Get a Refund from Google Play through the App Developer
Get a Refund from Google Play on the Web
If you subscribed or paid for an app through Google Play within the last 48 hours, here’s how to request a refund from the Google Play website.
- Launch your web browser and visit the website – play.google.com
- Click or tap on your profile photo at the top-right corner of your screen
- Tap or click on Payments & subscriptions
- Then select Budget & Order History
- Click or tap on Report a problem to request a refund
- Fill out the form indicating that you want a refund and then click/tap on Submit.
Be aware that the above steps also apply if you want to request refunds for in-app purchases and get your money back for content.
Get a Refund from Google Play via Google Assistant
Another way to request a refund from Google Play is to use the Google Assistant feature on your Android phone or tablet. You’ll have to give a voice command on your device to do this.
Ensure you set your language to US English before trying.
Get a Refund from Google Play through the App Developer
The refund policies for Android apps differ from app to app, so you may not get a refund for some apps and purchases.
While you might automatically get a refund when you uninstall a paid app soon after purchase, other apps require you to ask for a refund.
Does Google Play Refund Easily?
Yes, Google Play ensures you go through a hassle-free process in requesting refunds for your subscription, apps, and in-app purchases. The processing time for refunds varies on your initial payment method.
See below to find out the estimated refund time:
- Credit or debit card payment: 3 to 5 business days
- AirPay, Linepay, or TrueMoney Wallet (Thailand only): 1 to 5 business days
- Google Pay: 1 business day
- Online Banking: 1 to 10 business days
- PayPal: 3 to 5 business days
- Verve (Nigeria only): 1 to 30 business days
If Google has already approved your request, check your refund request status.
Be aware that Google only gives app and subscription refunds once. So if you re-subscribe or repurchase after getting a refund, you might not qualify for another refund.
If you paid for multiple apps and purchases at once, Google will grant refunds for the entire purchase, and not individually.
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