How to cancel Xbox Live

How To Cancel Xbox Live

Do you want to stop recurring charges in your bank account as an Xbox Live subscriber? If so, we’ll let you know how to cancel your Xbox Live subscription whenever you want to take a break from video gaming or intend to cut down your expenses.

When you unsubscribe from Xbox Live Gold, you should expect specific changes in your gaming experience. These include that you will no longer be able to play online multiplayer games except for some free-to-play games like Asphalt 9 Legends, Fortnite, and Call of Duty: Warzone 2.0.

If you still want to cancel your subscription, we’ll guide you through the steps based on the following:

  • Cancel Xbox Live Subscription on a Microsoft Xbox Console
  • Cancel Xbox Live Subscription on the Web

Cancel Xbox Live Subscription on a Microsoft Xbox Console

If you own an Xbox console, you can use it to unsubscribe from Xbox Live by taking the following steps.

  • Press the Xbox button on your controller.
  • Navigate to Profile & System and open Settings
Unsubscribe from Xbox Live on console
  • Go to Account > Subscriptions
Cancel Xbox Live Subscription on your console
  • Look for Xbox Live among the listed subscriptions and proceed to confirm your cancellation request.

Cancel Xbox Live Subscription on the Web

Here are the steps to unsubscribe from Xbox Live using an internet-enabled computer or mobile device.

Microsoft account sign in page Xbox Live
  • Click or Tap on Subscriptions
  • Tap/click on View all subscriptions
  • Click or tap on Manage next to Xbox Live
  • Then click/tap the Cancel subscription button.

Can Xbox Refund Money?

Of course, Microsoft can refund your unused subscription after cancellation, depending on your country and whether you subscribed at one of its stores.

Countries eligible for prorated refunds for Xbox Live Gold subscriptions include the Netherlands, Germany, Canada, Turkey, Korea, Poland, Israel, Finland, Denmark, and Portugal.

How Do You Cancel Xbox Live On PC?

Follow the instructions below to unsubscribe from Xbox Live Gold using your computer.

  • Go to Services & subscriptions and sign in with the Microsoft account (Ensure you are signed in with the account you want to cancel its subscription)
  • Locate Xbox Live Gold among the listed subscriptions and click on Manage
  • Click Cancel.

How to Cancel Xbox Live Gold Subscription Auto-renewal

If you currently have an Xbox Live subscription, we advise that you cancel auto-renewal if you forget to unsubscribe from the service when you don’t need it.

Here’s how to turn it off.

  • Sign in to your Microsoft account
  • Tap or click the profile icon at the top-right corner of the webpage
  • Click/tap on Subscriptions
  • Navigate to the Payment settings section and click or tap on Change
  • Tap or click on Turn off recurring billing and then the Confirm cancellation button.

Related: How to Cancel HBO Max Subscription.


Having realized how to unsubscribe from Xbox Live, try to initiate the cancellation quickly before you have to pay for another month/year against your plan.

Kindly use the comment section below to tell us whether you’ve been able to unsubscribe from Xbox Live Gold successfully.


Read Next: How To Cancel Audible Membership.


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